MASTER OF COMMERCE
Term-End
Examination
June, 2013
MCO-01 : ORGANISATION THEORY AND BEHAVIOUR
Time : 3 hours Maximum
Marks : 100
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Note: Answer any five questions.
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1. Critically examine the
scientific management theory propounded by F.W. Taylor. 20
2. How is individual behaviour
determined? Discuss the major factors influencing individual difference in
behavioural pattern. 5+15
3. (a) "Pre-inforcement plays an important
role in strengthening or weakening of the behaviour." Examine this
statement. 10
(b) How is schedule of
reinforcement helpful for manager to select a reward for enhancing the
performance of his subordinates? 10
4. " Personality attributes
of employees are used in understanding the behaviour and design suitable strategies
to deal with their behaviour." Discuss with the help of various
personality attributes. 20
5. (a) Describe Herzberg's two
factors theory of motivation .10
(b) Distinguish between Maslow's
and Herzberg's theory of motivation.10
6. What do you mean by Job
design? Explain various models of Job design. 5+15'
7. (a) How can you develop an
organizational culture ? 10
(b) Explain the dimensions of
organizational climate.10
8. Write short notes on any
two of the following 10+10
(a) Managing Multinational Organisation
(b) Theory of Attribution
(c) Job Enrichment
(d) Contingency Theory of
Organisation
Part A
1.
Comment on any four of the
following: 5x4=20
(a)The
division of work results in work specialisation.
(b)The
study of organisational behaviour is not beneficial for the organisation.
(c)Individual
basic dispositions are the main reason for potential stress.
(d)Laissez
faire leadership style and the autocratic leadership style are the same.
(e)Organisational
development does not believe the assumptions of Mc Gregor's 'Y'theory of
motivation.
(f)Performance
is the most important outcome of Learning.
(g) Job rotation facilitates in performing all
tasks in the job.
PART - B
Answer any four questions :
2. Critically examine the neo-classical theory of
organization. 20
3.(a) Discuss the traditional and new approaches to
organisational behaviour. 10+10=20
(b) Explain the factors which influence the individual
difference in behavioural pattern.
4."Job design is essentially a strategy of human
resource management." Discuss. Explain various models of Job design. 6+14=20
5.List various types of conflict prevalent in an
organisation ? Explain the conflict resolution strategies for resolving the
conflicts. 4+16=20
6.Describe the concept of culture-person compatibility.
How can you develop organisational culture in an enterprise. 6+14=20
7.(a) Discuss the process of obtaining power in an
organisation. 10+10=20
(b) Describe the factors influencing organisational
politics.
8.
Write notes on the following: 10+10=20
(a)
Value based organisation
(b)
Managing change
1.(a) How are bureaucratic forces
of organisation distinguished by the structural and behavioural characteristics
? 10
(b) Discuss the criticism
of bureaucracy.10
2.(a) Discuss the
individual perspective of organisational
behaviour. 10
(b) Explain the small and
large group perspective of organisational behaviour.10
3. What is stress? Discuss
the techniques used for managing
the stress. 5+15
4.(a) Describe the barriers to accurate perception. 10
(b) How can you develop the perceptual skills in
an organisation ? 10
5.(a) Discuss the organisational determinants of Job
satisfaction. 10
(b) Explain the techniques
employed to measure the Job satisfaction in an organisation.10
6. Explain various
conflict resolutions strategies adopted by an organisation
for restoring high performance of the employees.20
7.(a) Describe the stages for the development of group. 10
(b) Explain the factors
which influence the level of cohesiveness of a group.10
8.Write short notes on any two of
the following : 10+10
(a)Managing
organisational change
(b)Culture -
person compatibility
(c)Inter -
personal conflict
(d)Models of men
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